--- description: Learn more about eRSP price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eRSP Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Medical Booking Software](/directory/30027/medical-scheduling/software) > [eRSP](/software/129443/ersp) # eRSP Canonical: https://www.capterra.com.au/software/129443/ersp Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/129443/ersp?page=2) > eRSP is a comprehensive home care platform that 1000's of agencies rely on to optimize processes, grow business and provide care. > > Verdict: Rated **4.2/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eRSP? eRSP is a powerful, all-in-one solution designed to empower home care agencies by streamlining daily operations and fostering sustainable growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 99 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaleida Systems - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 200.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: We will work with you to beat any price. Contact us today\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Employee Management - Faculty/Staff Management - HIPAA Compliant - Mobile Access - Multi-Location - Patient Records Management - Point of Care System - Recurring Appointments - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - Third-Party Integrations ## Integrations (27 total) - ADP GlobalView Payroll - ADP Workforce Now - Availity - CareAR - CareAcademy - CyberPay - DailyPay - Dynamics 365 - Dynamics 365 Customer Insights - Dynamics Billing - HHAeXchange - Kronoscope - Netchex - Netsmart Helper - Paychex Flex ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) ## Related Categories - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) - [Home Care Software](https://www.capterra.com.au/directory/30812/home-care/software) - [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software) - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) ## Alternatives 1. [Lookout](https://www.capterra.com.au/software/1035528/the-lookout-way) — 4.7/5 (38 reviews) 2. [GEOH](https://www.capterra.com.au/software/207985/geoh) — 4.9/5 (148 reviews) 3. [AxisCare](https://www.capterra.com.au/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [ShiftCare](https://www.capterra.com.au/software/1016141/shiftcare) — 4.6/5 (144 reviews) 5. [CareSmartz360](https://www.capterra.com.au/software/147660/caresmartz360) — 4.8/5 (181 reviews) ## Reviews ### "User friendly solution" — 5.0/5 > **Laura** | *25 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: That it is an all-in-one solution for my small healthcare company including EVV which is required by all the payers we have contracts with. > > **Cons**: The cyber attack last year was scary and there was no option to do anything other than keep track of all the scheduling, payroll hours and billing on paper during the outage. > > I have no complaints about eRSP. Their customer service is excellent whenever I have a new issue to overcome and they are very quick to respond to and resolve requests. ----- ### "ATHCS & eRSP" — 4.0/5 > **tammy** | *17 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I like the fact that even though there has been known issues, the team is working to resolve and move forward with a better product for consumers. > > **Cons**: Although it is getting better, customer service response times. > > Overall, the product has worked great for ATHCS. There have been some highs and lows throughout our partnership, I do feel that things are on the right track. ----- ### "Improving performance, resubmits needs a work around" — 3.0/5 > **Angelica** | *23 April 2025* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: Client and caregiver profile designs are amazing. The amount of data we are able to collect and store for client care matching is incredibly helpful. Management reports and tasks are an essential tool for tracking KPI's > > **Cons**: Billing issues, the inability to open previous claims without an eRSP rep for resubmissions. App issues with clocking. > > I see the efforts made to improve efficiency and software issues. With the change health and eRSP hack, there were no contingency plans in place for resubmissions/billing. We are still struggling to rebill 2024 claims. There have also been issues with EVV and eRSP. ----- ### "Improved Features and Excellent Support" — 5.0/5 > **Joy** | *25 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I love most about our ERSP is how user-friendly and efficient it is. It’s the perfect solution not just for our office staff and team, but also for our caregivers. The built-in scheduling, billing, and payroll features make everything so easy to access and use. It simplifies our workflow, saves time, and ensures everything runs smoothly. The software’s design and functionality truly make a difference in our daily operations\! > > **Cons**: While the software is highly efficient and user-friendly, one drawback is the limited access to customer service. It can be challenging to get someone on the phone right away when assistance is needed. Having more immediate support would make the experience even better. However, our account rep has been amazing at returning calls and setting up Zoom calls as needed, which has been a huge help\! > > My overall experience with ERSP so far has been great. We were with this software about a year ago and have recently returned, and I have to say, the new added features have made it even better than before. The improvements have enhanced its functionality and made it even more user-friendly. We’re very pleased with the progress and how well it meets our needs. ----- ### "User Friendly EVV System\!" — 4.0/5 > **Kacey** | *23 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease and navigation of each area, Absolutely LOVE Global Features too\!\!\! > > **Cons**: One issue was if someone was made inactive but still logged on to the app; the Caregiver could still clock in and or still be in the visit. I wished there were a hard stop for that. > > Overall, great system and very easy to use. And the development team is always trying to keep up with demands and create new features. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/129443/ersp?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/129443/ersp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data