--- description: Learn more about Brightpearl price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/9/enterprise-resource-planning/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.com.au/software/124180/brightpearl Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/124180/brightpearl?page=2) > Brightpearl automates business processes, integrating order and inventory management with accounting. Gain real-time insights and streamline operations from a single platform. > > Verdict: Rated **4.4/5** by 191 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Brightpearl? Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 191 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sage - **Founded**: 1981 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Audit Trail - Backorder Management - Bank Reconciliation - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Catalog Management - Channel Management - Collaboration Tools - Cost Tracking - Customer Accounts - Data Security - Demand Forecasting - Discount Management - Electronic Payments - Email Marketing - Employee Management - Expense Tracking - Financial Management - Financial Reporting - Forecasting - General Ledger - Integrated Business Operations - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Marketplace Integration - Order Fulfillment - Order Tracking - Performance Metrics - Process Modeling & Designing - Project Management - Quotes/Estimates - Real-Time Data - Reorder Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management - Shipping Management - Shopping Cart - Supplier Management - Supply Chain Management - Third-Party Integrations - Transaction Management - Workflow Management - eCommerce Management ... and 14 more features ## Integrations (41 total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software) ## Related Categories - [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software) - [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software) - [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software) - [Warehouse Management Systems](https://www.capterra.com.au/directory/30005/warehouse-management/software) - [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software) ## Alternatives 1. [Booqable](https://www.capterra.com.au/software/138689/booqable) — 4.8/5 (1126 reviews) 2. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3273 reviews) 4. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1087 reviews) 5. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Satisfied Customer since 2021" — 5.0/5 > **Rachel** | *18 December 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Brightpearl has been our accounting and source of truth since 2021. We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly. In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration. Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running smoothly. A bonus is that the same team members have been with us basically since our start\! Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately. > > **Cons**: We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust\! > > We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners\! ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 December 2025* | Apparel & Fashion | Recommendation rating: 4.0/10 > > **Pros**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Cons**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6 December 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Cons**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7 October 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Cons**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- ### "Happy user for 9 years" — 5.0/5 > **James** | *22 September 2025* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Simple system with good flexibility to setup to meet our needs and workflows. We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed, support is great, and the team at BrightPearl are always a pleasure to speak and deal with. > > **Cons**: Top level reporting could be better. Ability to be able to filter reports more narrowly by custom fields and compare year by year. Reporting on margins would also be nice, again with period comparisons. This data is important to help analysis business performance and where focus may be required. > > Been very happy with Brightpearl overall. Support is always great and most of the time are able to help us solve any issues we may have. Often recommend the product to theres where we can see they would benefit from this over their existing systems. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/124180/brightpearl?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/124180/brightpearl) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data