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description: Page 27 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 27 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 27](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=27)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [LoopVoice](https://www.capterra.com.au/software/1082069/Loop) (0 reviews) — Cloud-based and AI-enabled voice agent platform that helps eCommerce businesses recover abandoned carts and optimize sales.
2. [Slaab AI](https://www.capterra.com.au/software/1082150/Slaab-AI) (0 reviews) — slaab AI is agentic AI software automating customer engagement via chatbots and calling agents across multiple support channels.
3. [Fluxy AI](https://www.capterra.com.au/software/1082160/Fluxy-AI) (0 reviews) — Fluxy AI is a chatbot development platform that helps businesses automate customer service and enhance customer interactions.
4. [Loquat IQ](https://www.capterra.com.au/software/1082180/Loquat-IQ) (0 reviews) — Loquat IQ is financial intelligence software providing data-driven insights to help financial institutions make strategic decisions.
5. [ComniqAI](https://www.capterra.com.au/software/1082290/ComniqAI) (0 reviews) — Comniq Ai is customer service software that improves response times and enhances satisfaction through automation.
6. [SquadStack](https://www.capterra.com.au/software/1082325/SquadStack-ai) (0 reviews) — Outcome-Driven Voice AI Agents for India's leading consumer brands. 40L+ daily calls, 8+ languages, 90% connectivity, 3x lower CAC.
7. [Salient](https://www.capterra.com.au/software/1082410/Salient) (0 reviews) — Salient is an AI voice agent software for consumer lending operations designed specifically for compliant consumer lending operations.
8. [Mike](https://www.capterra.com.au/software/1082490/Mike) (0 reviews) — Conversational AI agent that helps businesses answer business calls, reach and qualify leads, and support customers around the clock.
9. [CallBotics](https://www.capterra.com.au/software/1078786/CallBotics) (0 reviews) — Enterprise AI voice platform that automates complex calls, integrates with systems, and improves AHT, FCR, and CX.
10. [LiveTok](https://www.capterra.com.au/software/1082693/LiveTok) (0 reviews) — Cloud-based platform enabling businesses to deploy AI agents on WhatsApp, phone and web for support, booking, and lead conversion.
11. [Chatley](https://www.capterra.com.au/software/1082716/Chatley) (0 reviews) — Chatley is AI software that helps businesses grow by answering calls, booking appointments, and providing tailored responses.
12. [ORiele](https://www.capterra.com.au/software/1082806/ORiele) (0 reviews) — Generative AI workforce platform that helps teams use autonomous voice and digital agents to automate support, sales, and operations.
13. [Hyaa AI](https://www.capterra.com.au/software/1082837/Hyaa-AI) (0 reviews) — Web-based and AI-enabled tool that automates hiring by streamlining interviews, creating ranked shortlists, and providing transcripts.
14. [Smart Call Sync](https://www.capterra.com.au/software/1083039/Smart-Call-Sync) (0 reviews) — Ai answer is a phone service software that provides call support, lead capture, appointment booking, and customer communication.
15. [ChatGenius](https://www.capterra.com.au/software/1083065/ChatGenius) (0 reviews) — AI chatbot for Facebook \&amp; Instagram that responds to customers 24/7, books appointments, and qualifies leads automatically.
16. [Wampia](https://www.capterra.com.au/software/1083096/Wampia) (0 reviews) — Wampia is home service software that automates lead capture, quoting, and scheduling to recover missed call revenue and save time.
17. [Chatify IT](https://www.capterra.com.au/software/1083277/Chatify-IT) (0 reviews) — ChatifyIT is an AI platform helping businesses build chat agents, integrate APIs, and capture leads through engaging conversations.
18. [OptimusCall](https://www.capterra.com.au/software/1083378/OptimusCall) (0 reviews) — Conversational AI platform that helps businesses manage calls, automate campaigns, and schedule meetings through one interface.
19. [Wittify.ai](https://www.capterra.com.au/software/1083420/Wittify-ai) (0 reviews) — Wittify.ai is a customer engagement platform that automates interactions across voice, text, and social channels for businesses.
20. [DialIQ](https://www.capterra.com.au/software/1083445/DialIQ) (0 reviews) — DialIQ is an AI receptionist software managing calls, scheduling appointments, and offering customer support for businesses.
21. [Hobbes](https://www.capterra.com.au/software/1083487/Hobbes) (0 reviews) — Hobbes is demo software helping businesses schedule more meetings by offering tailored product demos to website visitors anytime.
22. [Chatref](https://www.capterra.com.au/software/1083507/Chatref) (0 reviews) — Chatref is an AI platform that enables businesses to create custom assistants using their data for accurate, context-aware responses.
23. [novofon.ai](https://www.capterra.com.au/software/1083537/novofon) (0 reviews) — novofon.ai is telephone agent software that uses AI to automate and streamline business customer communication processes.
24. [TitanIA](https://www.capterra.com.au/software/1083587/TitanIA) (0 reviews) — Voice AI SaaS platform for inbound and outbound calls, appointment scheduling, lead qualification, and customer service 24/7.
25. [eRAG](https://www.capterra.com.au/software/1083644/eRAG) (0 reviews) — eRAG is AI-powered software that enables users to query structured operational data using natural language for real-time insights.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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The service structure accommodates various communication needs through different service tiers, making it suitable for businesses seeking to enhance their call management processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1290c4ac-16a1-477f-be4b-81c8f8c456aa.png","url":"https://www.capterra.com.au/software/1083039/Smart-Call-Sync","@type":"ListItem"},{"name":"ChatGenius","position":15,"description":"ChatGenius is an AI-powered Meta Messenger automation system for managing customer conversations on Facebook and Instagram. Using GPT-5 technology, it delivers intelligent, personalized dialogues with context memory across multiple interactions. Sentiment analysis detects frustration and escalates issues for prompt resolution. The platform employs Retrieval-Augmented Generation to create a knowledge base, enabling accurate responses from uploaded documents. Supporting 13 languages, including Spanish, German, French, Chinese, and Arabic, it features automatic detection. ChatGenius integrates Google Calendar for appointment scheduling, voice transcription, and image analysis. Additional tools include team collaboration, real-time analytics, and automated messaging for comments and lead forms, ensuring natural, context-aware communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2fe7972-7dac-4196-aabf-d3ccec91238a.jpg","url":"https://www.capterra.com.au/software/1083065/ChatGenius","@type":"ListItem"},{"name":"Wampia","position":16,"description":"Wampia is an AI-powered home services software that automates lead management for tradespeople. The platform handles WhatsApp inquiries around the clock, capturing leads, providing quotes, and scheduling appointments. The virtual receptionist processes job qualifications and arranges bookings in under two seconds, allowing trade professionals to concentrate on their core work rather than administrative tasks. The system eliminates after-hours follow-up work by managing customer interactions automatically. This continuous operation maintains business presence at all times, creating a professional impression for clients. The WhatsApp integration facilitates communication by accessing stored information about pricing, service areas, and availability to create appropriate responses. Wampia addresses the challenge of missed opportunities and potential revenue loss that occurs when trade professionals are unavailable to answer inquiries while working on job sites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c97ea81-02f4-436c-97c3-177d55609efd.png","url":"https://www.capterra.com.au/software/1083096/Wampia","@type":"ListItem"},{"name":"Chatify IT","position":17,"description":"ChatifyIT is a no-code platform that helps entrepreneurs build niche-specific AI chat agents designed for lead generation. Users describe the type of agent they need for their industry or expertise area, and ChatifyIT automatically builds a conversational agent that engages visitors with relevant discussions while naturally collecting email addresses. The platform enables professionals across industries to create custom agents that reflect their specific knowledge domain, whether for coaching, consulting, education, healthcare, or any service-based business. Agents can be deployed via embedded widgets on websites or shared as direct links in social media profiles, email signatures, and any digital touchpoint where the business interacts with prospects. ChatifyIT handles the technical complexity automatically, requiring no coding knowledge or AI expertise from users. Designed for entrepreneurs and small business owners who want to turn their expertise into working lead-generation tools","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a669e7f-3548-4f98-8d68-6f94dd9cefbb.png","url":"https://www.capterra.com.au/software/1083277/Chatify-IT","@type":"ListItem"},{"name":"OptimusCall","position":18,"description":"OptimusCall is an AI-based voice agent platform that centralizes call management, campaigns, scheduling, and analytics in one interface. It handles incoming calls in real-time by identifying callers, prioritizing requests, and determining actions like transfers or scheduling.\n\nThe platform supports multichannel communication via WhatsApp, Telegram, Facebook Messenger, Instagram, and web chat from a single dashboard. For outbound calls, users can launch automated campaigns from CSV files, with AI identifying leads.\n\nOptimusCall lets stakeholders automate scheduling by checking availability and sending confirmations. It allows teams to transcribe and summarize calls, tags key details, and identifies opportunities. The mobile-responsive design ensures access from any device, while maintaining GDPR compliance, multilingual support, and regular updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1c46feb-e3b9-4196-85c4-a4bd9a67c471.png","url":"https://www.capterra.com.au/software/1083378/OptimusCall","@type":"ListItem"},{"name":"Wittify.ai","position":19,"description":"Wittify.ai is a conversational AI platform that automates customer engagement across multiple channels. The system enables communication through voice, text, and social media interfaces with intelligent AI agents. The platform features a no-code solution that allows for creating and deploying AI agents in minutes for customer service applications. \n\nWittify.ai supports over 100 languages, including many Arabic dialects, facilitating global communication with cultural awareness. The omnichannel capabilities maintain consistent experiences across voice, chat, and various messaging applications. Analytics tools provide insights to enhance customer interactions, while the platform maintains high availability with scalable infrastructure. \n\nThe system integrates with existing business systems and offers security measures to protect data. Wittify.ai delivers a complete solution for organizations seeking to implement AI-powered communication tools that operate continuously.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac6c715b-05a2-4a9f-b344-7da4b9f35ce9.jpeg","url":"https://www.capterra.com.au/software/1083420/Wittify-ai","@type":"ListItem"},{"name":"DialIQ","position":20,"description":"DialIQ is an AI-enabled virtual receptionist software that manages calls, schedules appointments, and provides customer support around the clock. The system features smart scheduling capabilities that assess call urgency, manage availability, and send automatic reminders. The multi-language voice feature enables real-time translation during calls, enhancing communication with diverse callers. SMS and email integration automates confirmations and follow-ups across multiple channels. \n\nThe analytics dashboard delivers insights into call volumes and satisfaction metrics. DialIQ offers custom integrations and workflows that allow for tailored solutions. The platform operates with minimal downtime and requires minimal setup time, ensuring consistent call handling and opportunity capture. DialIQ transforms business communication by maintaining professional efficiency in all customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/088df33f-8a6e-40c1-8279-f34abc85eedc.png","url":"https://www.capterra.com.au/software/1083445/DialIQ","@type":"ListItem"},{"name":"Hobbes","position":21,"description":"Hobbes builds conversational agents to help businesses explain and sell their products online. The company’s flagship agent enables interactive, personalized product demos that run directly on customer websites, giving visitors an interactive way to explore products, ask questions, and understand value without waiting for a live salesperson.\n\nThe company focuses on improving inbound conversion, reducing manual sales effort, and making product discovery more accessible for buyers. \n\nHobbes is venture-backed and works primarily with software companies across a range of industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71bb50cd-952c-4ea3-add4-ea8a66957c8c.png","url":"https://www.capterra.com.au/software/1083487/Hobbes","@type":"ListItem"},{"name":"Chatref","position":22,"description":"Chatref is an AI chatbot platform that turns business knowledge into conversational intelligence. It integrates with data sources like websites, PDFs, and internal documents to provide accurate, contextual responses. Leveraging advanced language models and Retrieval-Augmented Generation (RAG), Chatref ensures answers are based on verified company data, minimizing inaccuracies. Its context-aware architecture maintains conversation threads, brand tone, and handles complex queries with reasoning.\n\nThe platform offers a no-code interface for seamless integration across websites and apps. Chatref automates workflows like customer support, lead qualification, and onboarding. It upholds enterprise-grade security with data encryption, SOC2 compliance, GDPR alignment, and operates on secure AWS infrastructure. Customer data is protected and never used to train AI models.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4cb52a4c-940a-426a-a0ec-9627d1da942c.jpg","url":"https://www.capterra.com.au/software/1083507/Chatref","@type":"ListItem"},{"name":"novofon.ai","position":23,"description":"novofon.ai is an AI-powered telephone agent software that automates business customer communication. Developed in Germany, this system intelligently handles incoming calls by greeting customers, routing calls to appropriate departments, and answering standard queries using integrated knowledge bases. This AI agent can schedule appointments and manage calendar functions while sending notifications through email or SMS. The software integrates with existing business systems including CRMs and calendars for seamless operation. Its proprietary novoSync technology enables real-time, natural-sounding conversations with customizable voices that can be tailored to align with brand identity. The platform allows for quick setup without programming knowledge. novofon.ai stores all data on German servers with high security standards and encryption protocols. The system complies with GDPR requirements and the EU AI Act, making it suitable for organizations with strict data protection needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee4b182e-4c0b-42a6-b73e-dd1ee7e62324.png","url":"https://www.capterra.com.au/software/1083537/novofon","@type":"ListItem"},{"name":"TitanIA","position":24,"description":"TitanIA is a SaaS platform that enables businesses to automate and scale phone-based interactions using AI-powered voice agents. Organizations can deploy intelligent voice agents for inbound and outbound calls, appointment scheduling, lead qualification, customer support, and sales workflows, operating 24/7 without human intervention.\n\nTitanIA combines natural-sounding voice AI, customizable conversational logic, and telephony integrations to deliver human-like interactions. Businesses can configure multiple AI voice agents for roles such as reception, sales, follow-ups, and outbound campaigns, all managed from a centralized dashboard.\n\nThe platform supports multilingual interactions, real-time call monitoring, call history, campaign management, and performance tracking. TitanIA is ideal for organizations with high call volumes seeking to improve efficiency, responsiveness, and customer experience through conversational voice AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85ff742b-1875-492c-8032-7a092abc17e7.png","url":"https://www.capterra.com.au/software/1083587/TitanIA","@type":"ListItem"},{"name":"eRAG","position":25,"description":"eRAG is a GenAI software service that enables users to query operational structured data using natural language through ChatGPT. The product features semantic reasoning that ensures accurate, consistent answers from multiple live data sources without requiring data preparation or aggregation. \neRAG allows for real-time data exploration through conversational queries and follow-up questions, while also visualizing information and generating execution plans based on situational data analysis. eRAG deploys safely in 2–3 weeks without pipelines or prep. \nThrough a self-serve UI, IT teams can connect SQL-based databases like Oracle, PostgreSQL, SAP, and other systems with no ETL, data prep, data modeling or special configuration required. \neRAG is built to meet enterprise standards from the ground up, so that data stays private and is never shared with public LLMs or used to train LLMs outside of your secure instance. Encryption and access controls ensure data protection and secure access.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02a0096f-5e19-49a4-b9b7-3b8a71ffebb5.jpeg","url":"https://www.capterra.com.au/software/1083644/eRAG","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=27#itemlist","numberOfItems":25}
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