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description: Page 24 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 24 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 24](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=24)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Deskea](https://www.capterra.com.au/software/1077211/Deskea) (0 reviews) — Deskea is customer service software that streamlines conversation management and enhances customer experience using AI technology.
2. [Botphonic](https://www.capterra.com.au/software/1077217/Botphonic) (0 reviews) — Conversational AI solution that helps businesses automate customer interactions through human-like conversations and collect feedback.
3. [Agenton](https://www.capterra.com.au/software/1077481/Agenton) (0 reviews) — Agenton.ai is a voice AI platform that answers every call, books appointments in real time, and integrates with DMS/CRM systems.
4. [Postbot](https://www.capterra.com.au/software/1077485/Postbot) (0 reviews) — Postbot is an AI receptionist software that handles calls, schedules appointments offers 24/7 customer service for small businesses.
5. [Callab AI](https://www.capterra.com.au/software/1077503/Callab-AI) (0 reviews) — Callab AI automates communication with AI voice agents for phone interactions in healthcare, real estate, and customer service.
6. [SuperU](https://www.capterra.com.au/software/1077534/SuperU) (0 reviews) — Superu, an AI voice agent platform, automates marketing and sales calls, boosting business revenue through smart communication.
7. [Sadie](https://www.capterra.com.au/software/1077544/Sadie) (0 reviews) — Sadie is the market-leading AI host built for hospitality, answering every call, taking reservations, and helping guests 24/7.
8. [MakeBox.ai](https://www.capterra.com.au/software/1077636/MakeBox-ai) (0 reviews) — MakeBox.ai is business automation software that streamlines operations across various channels and platforms using AI technology.
9. [Kimiyi AI](https://www.capterra.com.au/software/1070195/Kimiya) (0 reviews) — Kimiyi is an AI-powered conversational digital human software that helps users create customized virtual assistants and avatars.
10. [Maple](https://www.capterra.com.au/software/1077695/Maple) (0 reviews) — Maple is a voice AI software that helps restaurants by answering customer calls, processing food orders, and managing reservations.
11. [AddSalt](https://www.capterra.com.au/software/1077722/AddSalt) (0 reviews) — Cloud-based and AI-enabled phone hosting tool that enables hospitality businesses to resolve customer queries and manage reservations.
12. [Goodcall](https://www.capterra.com.au/software/1077723/Goodcall) (0 reviews) — Goodcall is an AI voice agent and virtual receptionist that automates customer service and sales requests for businesses of all sizes.
13. [Duckie](https://www.capterra.com.au/software/1075387/Duckie) (0 reviews) — Conversational AI software that helps businesses streamline team collaboration with auto-update and reminder features.
14. [Blumessage](https://www.capterra.com.au/software/1077760/Blumessage) (0 reviews) — Blumessage is an AI-driven customer support software that creates automated agents for real-time customer engagement.
15. [EmpowerGPT](https://www.capterra.com.au/software/1077771/EmpowerGPT) (0 reviews) — Eine Enterprise-KI-Plattform, die die Produktivität mit sicherer, konformer Automatisierung und KI-Unterstützung steigert.
16. [elvex](https://www.capterra.com.au/software/1077779/elvex) (0 reviews) — Elvex is an AI platform that securely connects business data to advanced models while enhancing team collaboration and productivity.
17. [Navu](https://www.capterra.com.au/software/1077814/Navu) (0 reviews) — Navu, an AI companion software for B2B sites, guides visitors, provides analytics, and boosts engagement—no site overhauls needed.
18. [AI Findr](https://www.capterra.com.au/software/1078076/AI-Findr) (0 reviews) — Conversational AI search and product discovery platform that understands intent, drives conversions, and puts you in full control.
19. [Exei](https://www.capterra.com.au/software/1078084/Exei) (0 reviews) — Cloud-based AI agent platform that automates customer service and operations across multiple communication channels for businesses.
20. [Expedify](https://www.capterra.com.au/software/1078109/Expedify) (0 reviews) — Expedify is a cloud-based conversational AI platform that automates marketing and sales using AI-powered conversation technology.
21. [Adam KI](https://www.capterra.com.au/software/1078162/Adam-KI) (0 reviews) — Adam KI is an AI-powered telephone assistant that automates call handling for businesses across various industries.
22. [Antalyze](https://www.capterra.com.au/software/1078159/Antalyze) (0 reviews) — Antalyze is an AI chatbot software automating customer service with intelligent responses across multiple communication channels.
23. [Callsy](https://www.capterra.com.au/software/1078156/Callsy) (0 reviews) — Callsy is AI-enabled cart recovery software for Shopify merchants, reclaiming abandoned sales via automated calls and SMS messages.
24. [AntEngage](https://www.capterra.com.au/software/1078211/AntEngage) (0 reviews) — Conversational AI platform that offers customer support by helping businesses manage interactions through AI voicebots and chatbots.
25. [Fluents](https://www.capterra.com.au/software/1078316/Fluents) (0 reviews) — Fluents is an AI-powered calling platform that helps automate inbound and outbound communications for sales and support teams.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Call Now!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eca1413e-60a2-424e-8e6c-74f71bb7a002.png","url":"https://www.capterra.com.au/software/1077544/Sadie","@type":"ListItem"},{"name":"MakeBox.ai","position":8,"description":"MakeBox.ai is a business process automation software that streamlines operations through AI-powered solutions across multiple business channels. The platform features AI voice agents that answer calls, schedule appointments, and handle customer inquiries around the clock. MakeBox.ai integrates with various platforms including Etsy, Shopify, QuickBooks, and social media channels to automate routine tasks such as order processing, content publishing, and financial management. The system includes chatbot functionality for websites and messaging platforms, email automation for campaigns and responses, and social media management tools. MakeBox.ai processes data through its AI engine to generate reports, analyze performance metrics, and optimize business workflows without human intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a7f22e1-c0e9-460e-8c74-2afbfb897ab4.png","url":"https://www.capterra.com.au/software/1077636/MakeBox-ai","@type":"ListItem"},{"name":"Kimiyi AI","position":9,"description":"Kimiyi is an AI-powered conversational digital human software that helps users create customized virtual assistants and avatars with this software. It uses artificial intelligence and machine learning to generate human-like responses. The software analyzes documents, websites, and data to answer questions. It can engage in natural conversations as well. The main aim of Kimiyi is to optimize customer service. It provides interactive guidance and personalized recommendations and support through lifelike digital humans. This software can be implemented in various industries like ecommerce, hospitality, museums, and corporate training. It allows users to deliver an enhanced experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/776dfa27-5bcc-4ed1-be55-6709ed443e8f.jpeg","url":"https://www.capterra.com.au/software/1070195/Kimiya","@type":"ListItem"},{"name":"Maple","position":10,"description":"Maple is a voice AI software that manages restaurant phone communications. The system answers incoming calls, processes food orders, books reservations, and handles customer inquiries around the clock. Maple integrates with existing point-of-sale systems to help streamline operations and accommodates special requests including dietary restrictions and allergies. \n\nThe AI agent processes secure payments during calls and maintains detailed order information. Maple captures order details accurately while reducing the need for staff intervention on routine phone tasks. The AI assistant maintains records of customer interactions and order histories for reference. The system works continuously to ensure restaurants can receive orders and reservations even during busy periods or after hours. Maple handles modifications to existing orders and reservations while providing consistent service for callers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7049e3e6-d6f3-424b-8f81-51093949f0db.png","url":"https://www.capterra.com.au/software/1077695/Maple","@type":"ListItem"},{"name":"AddSalt","position":11,"description":"Cloud-based and AI-enabled phone hosting software that manages customer calls, generates responses to frequently asked questions, manages booking reservations, and more. The system delivers tailored customer experiences through location-specific call flows and brand-reflective responses. When necessary, calls can be forwarded to staff members for personal assistance. AddSalt.ai includes analytics functionality that tracks reservations, event inquiries, and catering demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fcd07ca7-fbdc-4c27-a1f6-d0da976bbdad.png","url":"https://www.capterra.com.au/software/1077722/AddSalt","@type":"ListItem"},{"name":"Goodcall","position":12,"description":"Goodcall is an AI-powered voice agent and virtual receptionist software that automates customer service and sales tasks. It manages inbound calls, answers questions, schedules appointments, captures leads, and integrates with CRMs, calendars, and databases for personalized service. The system provides call analytics, offering insights into call volume, automation rates, and caller intent.\n\nGoodcall helps users ensure quality and security through HIPAA compliance, human reviews, and automated checks. Businesses can customize AI behavior, including agent responses, greetings, and workflows, without technical expertise. For unfamiliar requests, the system can transfer calls, take messages, or schedule callbacks. With features like lead capture, appointment scheduling, and CRM integration, Goodcall streamlines communication while safeguarding data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61512d03-0ebf-43ba-a551-749651bd1170.jpeg","url":"https://www.capterra.com.au/software/1077723/Goodcall","@type":"ListItem"},{"name":"Duckie","position":13,"description":"Duckie is an AI-enabled customer support software that analyzes user queries in real-time, drawing insights from support and engineering data to adapt and manage responses. The platform investigates technical issues by examining logs and customer data, and helping teams troubleshoot. The solution's auto-update and reminder features keep teams informed of product changes and ticket progress to streamline collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abc118fe-dad4-4f50-8d60-ad3052802717.jpeg","url":"https://www.capterra.com.au/software/1075387/Duckie","@type":"ListItem"},{"name":"Blumessage","position":14,"description":"Blumessage is an AI-enabled customer engagement software that enables businesses to create intelligent virtual agents. The platform integrates retrieval-augmented generation technology for contextual responses while connecting with external APIs to perform real-time actions across multiple systems. The software offers various deployment methods including React components, iframe embedding, and API integration for websites. \n\nBlumessage includes configuration tools for customizing AI agent personalities and defining workflows, along with analytics capabilities that track conversation metrics and performance data. The system manages multiple organizations from a single dashboard with complete data isolation and customization options. The platform aims to handle customer inquiries, enable self-service capabilities, and streamline support processes through automated AI interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75de0b67-c36c-487e-98bd-7b78e58c8166.jpeg","url":"https://www.capterra.com.au/software/1077760/Blumessage","@type":"ListItem"},{"name":"EmpowerGPT","position":15,"description":"EmpowerGPT ist eine Enterprise-grade KI-Plattform, die entwickelt wurde, um die Produktivität zu steigern, Arbeitsabläufe zu optimieren und eine sichere Wissensverwaltung für Unternehmen zu gewährleisten. Sie kombiniert modernste generative KI mit klassischer Automatisierung, um sofortigen Zugriff auf unternehmensweite Daten zu bieten, repetitive Aufgaben zu automatisieren und präzise, kontextbezogene Erkenntnisse zu liefern.\n\nDie Plattform integriert sich nahtlos in bestehende IT-Systeme (z.B. Active Directory, SharePoint, SAP) und bietet flexible Bereitstellungsoptionen, darunter EU-gehostete Cloud-, Hybrid- oder vollständige On-Premise-Lösungen, um strenge Compliance-Anforderungen wie die DSGVO zu erfüllen.\n\nMit Funktionen wie Multi-Source-Suche, rollenbasierter Zugriffskontrolle und anpassbaren KI-Assistenten befähigt EmpowerGPT Teams, intelligenter zu arbeiten und dabei volle Datensouveränität und Sicherheit zu wahren.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e6272d4-0310-4c58-a402-ba7e429ca9ea.jpeg","url":"https://www.capterra.com.au/software/1077771/EmpowerGPT","@type":"ListItem"},{"name":"elvex","position":16,"description":"Elvex is an enterprise AI platform that enables secure adoption of advanced artificial intelligence models across organizations. The platform allows employees to build custom AI workflows without coding skills, access multiple AI models including ChatGPT, Claude, and Gemini, and share these workflows with team members. Elvex includes security controls such as centralized governance, access management, audit logs, and data privacy protections with SOC II and HIPAA certifications. The platform features chat functionality, workflow building capabilities, sharing options, scripting extensions for automation, and compliance controls. Elvex connects business data with AI models to help teams complete work more efficiently while maintaining security standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc5b7d6a-47e2-4024-908e-2ea0f90b4eed.jpeg","url":"https://www.capterra.com.au/software/1077779/elvex","@type":"ListItem"},{"name":"Navu","position":17,"description":"Navu is an AI companion software designed specifically for B2B websites. The platform features an interactive AI Sidebar that answers visitor questions while maintaining their browsing experience, alongside Journey Explorer analytics that help track visitor behavior and identify potential issues in marketing funnels. Navu integrates through a simple embed code, enhancing existing websites without requiring complete redesigns. The system supports multiple languages and includes functionality for guiding visitors, analyzing user journeys, and improving website engagement. The Sidebar works alongside existing content to address visitor inquiries, with options to integrate with live chat and message capabilities, while the analytics tools provide insights into visitor activities and website performance areas that need attention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a7a009e-3c5f-44cd-9838-f62e01993465.png","url":"https://www.capterra.com.au/software/1077814/Navu","@type":"ListItem"},{"name":"AI Findr","position":18,"description":"AI Findr helps you create conversational AI search experiences that deliver exactly what your users are looking for, whether it's a product, an action, or an answer. \n\nAcross all your digital channels, AI Findr supports not just text responses but dynamic visual outputs like CTAs, product grids, and step-by-step directions, all based on your content and customer intent.\n\nA collaborative knowledge base gives your teams precise control over AI Findr's training data and responses. Interactions are secure, private, and customizable to your regional compliance needs.\n\nAI Findr’s insights go beyond standard metrics, tracking customer behavior and emerging trends, content gaps, and brand mentions across public AI platforms like Google AI Overviews and ChatGPT.\n\nDeployment is fast and flexible, via a no-code widget or headless-friendly API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99c35df3-a20f-4332-b4d3-a3785f1aaa6b.png","url":"https://www.capterra.com.au/software/1078076/AI-Findr","@type":"ListItem"},{"name":"Exei","position":19,"description":"Cloud-based AI agent platform that automates customer service and business operations. The platform enables users to create, train, and deploy customized AI agents that perform dynamic actions through API integrations, handle customer queries, capture leads, and automate appointment booking. It supports omnichannel communication including website chat, voice capabilities, WhatsApp, social media, and toll-free numbers while providing real-time data insights from conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/376129bb-a4e0-487b-9641-fcf504fe7972.jpeg","url":"https://www.capterra.com.au/software/1078084/Exei","@type":"ListItem"},{"name":"Expedify","position":20,"description":"\"Expedify is your AI business partner for sales and relationships. It’s not just another CRM—it’s a system shift. Built for modern teams, Expedify thinks with you, talks to your customers, and acts on your behalf. From WhatsApp, Email, SMS, and Voice, it automates follow-ups, responds instantly to enquiries, and keeps your pipeline moving without the babysitting.\nWith Expedify, every interaction becomes an opportunity: AI agents qualify leads, book meetings, and nurture prospects 24/7. You get plain-English answers instead of dashboards, smart campaigns that run themselves, and a credit-based model that scales with your growth.\nNo more missed responses. No more busywork. Just clarity, automation, and customer engagement that works out of the box. That’s why the smartest teams aren’t upgrading their CRM—they’re replacing it with Expedify.\"","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f78a893e-ed7f-40fa-b2fa-d926486a7dfd.jpeg","url":"https://www.capterra.com.au/software/1078109/Expedify","@type":"ListItem"},{"name":"Adam KI","position":21,"description":"Adam KI is an AI-enabled telephone assistant software that automatically handles incoming calls for businesses. The system recognizes call purposes and responds according to predefined rules, capable of transferring calls, providing information, capturing data, and sending email notifications based on simple text inputs. \n\nAdam KI integrates with existing telephone systems or cloud PBX systems, offering constant availability without requiring human intervention. The software functions across various industries and supports multiple languages, allowing businesses to automate recurring call scenarios through customizable workflows. The telephone assistant operates with natural language processing capabilities to understand caller needs and execute appropriate actions based on configured settings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94b54635-9300-4db1-99d9-d7650a8285d2.jpeg","url":"https://www.capterra.com.au/software/1078162/Adam-KI","@type":"ListItem"},{"name":"Antalyze","position":22,"description":"Antalyze is an AI chatbot software platform that automates customer service interactions for businesses. The system processes messages in real-time through intelligent chat interfaces while maintaining natural conversation flow. It features document-based training capabilities that enable the AI to learn from business materials such as FAQs, policies, and manuals. \n\nAntalyze integrates with eCommerce platforms including Shopify and WooCommerce, allowing the chatbot to access product catalogs, order data, and inventory information. The platform creates support tickets automatically when issues require human attention and provides analytics dashboards for monitoring chat performance and engagement. Antalyze supports deployment across multiple communication channels including WhatsApp, website chat, and Instagram, enabling businesses to maintain consistent customer service across different touchpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee423f4-f88e-4fd6-a023-d74d9ad43246.png","url":"https://www.capterra.com.au/software/1078159/Antalyze","@type":"ListItem"},{"name":"Callsy","position":23,"description":"Callsy is an AI-driven abandoned cart recovery software for Shopify merchants. The system automatically contacts customers who have left items in shopping carts through personalized phone calls and SMS messages. Callsy includes customizable conversation flows, personalized discount offers, and checkout links to guide potential customers back to complete purchases. \n\nThe platform operates continuously to engage shoppers at any time of day and provides merchants with conversation transcripts and analytics for performance tracking. These features allow store owners to monitor customer interactions, gather feedback, and make improvements to their sales process. The software integrates directly with Shopify stores, enabling merchants to implement automated cart recovery without extensive technical setup.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc71dab0-1144-406c-a567-dcdb3e5e1696.jpeg","url":"https://www.capterra.com.au/software/1078156/Callsy","@type":"ListItem"},{"name":"AntEngage","position":24,"description":"Conversational AI platform that features natural conversational voices supporting diverse linguistic backgrounds including Indian languages, while providing real-time data visualization through an intuitive dashboard interface. The system streamlines interactions to help businesses create customer connections while maintaining performance, availability, and security standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45830049-6c97-4f46-bec0-f8262f422fd6.jpeg","url":"https://www.capterra.com.au/software/1078211/AntEngage","@type":"ListItem"},{"name":"Fluents","position":25,"description":"Fluents is an AI-powered calling platform that automates both inbound and outbound phone communications.\n\nThe software features natural-sounding AI agents that handle call functions including lead qualification, meeting scheduling, call routing, and voicemail detection without complex setup. \n\nFluents includes scriptless operation, custom voice profiles, real-time agent handoff, and AI lead scoring to enhance call management efficiency. The platform accommodates high call volumes with its monthly capacity while maintaining CRM synchronization and calendar integration features.\n\nThe system connects with existing phone numbers and tools like Twilio and Salesforce, enabling businesses to automate phone interactions through dynamic scripts that adapt in real-time, automatic follow-ups, and smart routing capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ade27c1a-8475-45f2-968b-9d3ee95814b4.png","url":"https://www.capterra.com.au/software/1078316/Fluents","@type":"ListItem"}],"numberOfItems":25}
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