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description: Page 23 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 23 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
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Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 23](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=23)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Tennntz](https://www.capterra.com.au/software/1076083/Tennntz) (0 reviews) — Conversational AI tool that helps businesses utilize AI-based chatbot to facilitate tenant communication and maintenance coordination.
2. [Introchat](https://www.capterra.com.au/software/1076166/Introchat) (0 reviews) — Introchat is AI chatbot software for websites to generate leads and provide 24/7 automated customer support through conversations.
3. [BusinessMate.ai](https://www.capterra.com.au/software/1076178/BusinessMate-ai) (0 reviews) — BusinessMate.ai is an AI-enabled business coaching and strategic planning tool for entrepreneurs and small business owners.
4. [WEAF AI](https://www.capterra.com.au/software/1076216/WEAF-AI) (0 reviews) — WEAF AI automates sales and support, engaging prospects, scheduling appointments, and converting leads with conversational AI.
5. [ExpertEase AI](https://www.capterra.com.au/software/1076261/ExpertEase-AI) (0 reviews) — ExpertEase AI is a chatbot SaaS solution that uses natural language processing to create customizable AI solutions for businesses.
6. [Implicit](https://www.capterra.com.au/software/1076295/Implicit) (0 reviews) — Implicit is a conversational AI platform that provides knowledge management and customer support through AI and LLM technology.
7. [Artemia](https://www.capterra.com.au/software/1076316/Artemia) (0 reviews) — Conversational AI platform that helps businesses answer employee questions, manage files and folders, and more using generative AI.
8. [Jason AI SDR Agent](https://www.capterra.com.au/software/1076363/Jason-AI-SDR-Agent) (0 reviews) — AI sales assistant solution that helps businesses streamline prospecting, personalize outreach messages, and manage meeting scheduling.
9. [Recept AI](https://www.capterra.com.au/software/1076425/Recept-AI) (0 reviews) — AI receptionist that assists dental clinics with managing calls, scheduling appointments, generating call summary, and more.
10. [Shipable](https://www.capterra.com.au/software/1076457/Shipable) (0 reviews) — Cloud-based AI agent development platform that enables agencies to build, deploy, and scale AI agents for enhancing client services.
11. [LiveChat 360](https://www.capterra.com.au/software/1076546/LiveChat-360) (0 reviews) — LiveChat 360 is a software that integrates WhatsApp, Facebook, and Instagram to help users automate customer interactions via chatbots.
12. [Wyzard.ai](https://www.capterra.com.au/software/1076559/Wyzard-ai) (0 reviews) — Wyzard Marketing Copilot - Your Pipeline Accelerator
13. [Flowzex](https://www.capterra.com.au/software/1076585/Flowzex) (0 reviews) — Flowzex is AI cold calling software automating outbound sales with voice agents for lead qualification and appointment booking.
14. [Athena](https://www.capterra.com.au/software/1076600/Athena) (0 reviews) — Athena is an AI messenger platform that automates customer support and lead generation through integrated AI chatbot functionality.
15. [CSR Agent](https://www.capterra.com.au/software/1076717/CSR-Agent) (0 reviews) — CloudApper AI CSR Agent delivers instant 24/7 support, resolves issues, routes tickets, manages renewals, and reduces ticket load.
16. [Automate 365](https://www.capterra.com.au/software/1076738/Automate-365) (0 reviews) — Gnani.ai is a conversational AI platform offering virtual assistants to boost customer engagement and cut operational costs.
17. [TalkHeap](https://www.capterra.com.au/software/1076772/TalkHeap) (0 reviews) — TalkHeap is a business communication platform that unifies voice, text, fax, and automation tools into a single AI-driven system.
18. [Flyweight](https://www.capterra.com.au/software/1076919/Flyweight) (0 reviews) — AI chatbot software boosting Shopify sales and providing customer support with a customizable assistant with multiple personalities.
19. [Hinology AI Agent](https://www.capterra.com.au/software/1076947/Hinology-AI-Agent) (0 reviews) — Hinology AI Agent uses multiple AI models and smart automation to understand messages, decide actions, and run real business tasks
20. [New Resilience](https://www.capterra.com.au/software/1077007/New-Resilience) (0 reviews) — Conversational AI platform that helps behavioral health centers in managing outreach, admissions, and tracking growth analytics.
21. [Nurix](https://www.capterra.com.au/software/1077015/Nurix) (0 reviews) — Conversational AI platform that helps businesses create and deploy human-like voice \& chat agents for enterprise customer interactions.
22. [Gradient Labs](https://www.capterra.com.au/software/1077056/Gradient-Labs) (0 reviews) — Gradient Labs is a compliant conversational AI platform for financial services that resolves complex queries from start to finish.
23. [Breezy](https://www.capterra.com.au/software/1077061/Breezy) (0 reviews) — Breezy is a communication platform that delivers AI-powered phone systems and virtual receptionist services for solo professionals.
24. [Lucy](https://www.capterra.com.au/software/1077159/Lucy) (0 reviews) — Lucy is an AI-powered phone assistant software that handles business calls with rapid response times and precision.
25. [VerbaCall](https://www.capterra.com.au/software/1077204/VerbaCall) (0 reviews) — Verbacall is AI call management software that handles customer calls with human-like responses to enhance business efficiency.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Trusted by over 100 companies of all sizes, Athena AI reduces operational overhead, increases customer satisfaction, and drives more conversions—all while maintaining a consistent brand voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec13d891-7204-4827-b4a5-f8905f2c4aab.jpeg","url":"https://www.capterra.com.au/software/1076600/Athena","@type":"ListItem"},{"name":"CSR Agent","position":15,"description":"CloudApper AI CSR Agent is an automated customer support assistant that helps businesses deliver fast and consistent service without hiring more staff. It works around the clock to respond to customer questions, gather support details, send updates, manage renewals, and route issues when needed. Built on CloudApper’s CoreIQ engine, it provides accurate answers and keeps communication flowing.\n\nThe CSR Agent includes key features such as instant responses to common questions, proactive alerts, subscription renewal management, secure payment confirmation, real-time status updates, automated ticket creation, and smart escalation for complex requests. It captures all required support details upfront so your team receives complete context for faster resolution.\n\nBy using the CloudApper AI CSR Agent, businesses reduce ticket volume, improve response times, and provide 24/7 support without adding extra workload.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dc17a49-10e6-4e76-9a5b-56b0d5f437f0.png","url":"https://www.capterra.com.au/software/1076717/CSR-Agent","@type":"ListItem"},{"name":"Automate 365","position":16,"description":"Gnani.ai is a conversational AI platform that provides virtual assistants for customer engagement. The system features a low-code, no-code interface that enables deployment of workflows across both voice and chat in multiple languages. The platform utilizes natural language processing and automatic speech recognition technology to facilitate human-like interactions. Its unsupervised learning engine continuously improves understanding and responses, enhancing the overall experience for users. Gnani.ai includes a single natural language understanding model that supports omnichannel interactions, while custom speech engines deliver accurate recognition. The platform can be implemented quickly, allowing organizations to benefit from conversational AI capabilities without extended wait times. Gnani.ai offers a comprehensive solution for automating customer interactions across various communication channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1513ca63-b466-4d6e-822a-63044695074b.jpeg","url":"https://www.capterra.com.au/software/1076738/Automate-365","@type":"ListItem"},{"name":"TalkHeap","position":17,"description":"TalkHeap is an AI-powered business communication platform that integrates multiple communication channels into a unified system. The software combines voice, text, and fax capabilities with automation tools including AI agents for task automation, appointment reminders, WhatsApp chatbot integration, and customer outreach services. TalkHeap enables businesses to streamline communication processes through its intelligent hub that connects with existing business tools. The platform includes features for automated responses, client engagement, customer list management, and remote worker hiring capabilities. The system supports various industries with tailored communication solutions while maintaining security standards for enterprise environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51f5f164-e87f-4474-b921-1676e080da56.jpeg","url":"https://www.capterra.com.au/software/1076772/TalkHeap","@type":"ListItem"},{"name":"Flyweight","position":18,"description":"Cloud-based AI chatbot software designed for Shopify stores that helps transform store content into a conversational AI assistant with customizable personality traits. Flyweight Assistant features order status tracking capabilities, lead collection functionality, scenario routing for common eCommerce situations, and message analytics that categorize customer interactions. The software integrates with existing customer service channels through its routing system while providing instant responses based exclusively on store data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/656a4640-a3df-456c-93ee-1f713ca38a4d.png","url":"https://www.capterra.com.au/software/1076919/Flyweight","@type":"ListItem"},{"name":"Hinology AI Agent","position":19,"description":"✨ Hinology AI Agent\nTransforms business automation by combining multiple AI models and specialized agents in one unified system.\n\n🔍 Understands & analyzes every message\n🧠 Chooses the right AI model for each task\n⚙️ Executes actions automatically across your tools\n📊 Learns and improves with every interaction\n\n✅ Multi-Model Intelligence\nUses the strengths of different AI engines\n( chatGPT 5 + Claude 4.5 or Grok ) for higher accuracy and fewer errors.\n\n✅ Multi-Agent Workflow\nConversation, Sales, Operations, and Automation agents work together like a digital team.\n\n✅ Deep Integrations\nWorks with WhatsApp, Instagram, Facebook, websites, CRMs, email, APIs, n8n, and Make.\n\n✅ Real Operations, Not Just Replies\nChecks inventory, updates CRMs, manages leads, schedules appointments, and triggers workflows instantly.\n\nHinology creates a fast, scalable, adaptive intelligence layer that most platforms simply cannot match.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7670d602-71f7-43b5-a673-78c0d766c909.webp","url":"https://www.capterra.com.au/software/1076947/Hinology-AI-Agent","@type":"ListItem"},{"name":"New Resilience","position":20,"description":"New Resilience is a behavioral health customer relationship management solution designed for substance abuse and mental health treatment centers. The platform includes AI-based tools such as a voice assistant that captures inquiry details, mobile applications for both iOS and Android that enable on-the-go card scanning and activity logging, and AI capabilities for medical record review. \n\nNew Resilience integrates with existing technology stacks including electronic health records and provides analytics to track performance metrics, identify process bottlenecks, and measure marketing effectiveness. The system streamlines admissions with smart workflows and AI-assisted intake forms while supporting outreach efforts through relationship management tools. The platform maintains HIPAA compliance while connecting outreach and admissions processes in a single system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3413b681-4ecd-4579-8e74-f29a3eeb0093.png","url":"https://www.capterra.com.au/software/1077007/New-Resilience","@type":"ListItem"},{"name":"Nurix","position":21,"description":"Nurix is a conversational artificial intelligence platform for sales and support functions. The system provides voice and chat AI agents that handle customer interactions through a low-latency voice stack, supporting real-time responses and natural dialogue.\n\nNurix integrates existing CRM systems, telephony, contact center solutions, and internal knowledge bases through pre-built integrations. The platform enables quick deployment, allowing businesses to implement AI voice agents using pre-built libraries and customizable workflows. The system helps organizations manage customer support inquiries and sales conversations while maintaining natural communication patterns. \n\nNurix assists companies in automating repetitive tasks across customer service operations while preserving conversation quality and brand consistency. The technology works alongside existing business systems to enhance customer engagement capabilities without requiring extensive technical setup.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a36c3db2-d6ad-460e-8235-167f46fd7943.jpeg","url":"https://www.capterra.com.au/software/1077015/Nurix","@type":"ListItem"},{"name":"Gradient Labs","position":22,"description":"Gradient Labs is a cloud-based conversational AI platform designed for financial services. The platform features an AI agent that resolves complex financial queries while maintaining compliance standards throughout the process. The system handles frontline support and automates specialist support and back-office processes, covering a substantial portion of customer operations that traditional AI solutions cannot address.\n\nGradient Labs offers enterprise-grade security features, including SOC 2 certification, SSO capabilities, comprehensive audit logs, and role-based permissions. The software provides continuous automated quality checks to ensure consistent performance across customer interactions. The platform aims to balance customer experience, compliance requirements, and operational efficiency without compromising any aspect of service delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1d5d561d-26ed-472d-a025-3950bb4e9538.jpeg","url":"https://www.capterra.com.au/software/1077056/Gradient-Labs","@type":"ListItem"},{"name":"Breezy","position":23,"description":"Breezy is a smart phone system and virtual receptionist software that combines AI-powered call answering capabilities with SMS functionality, automated follow-ups, and contact management tools. The platform answers calls around the clock, qualifies leads, schedules appointments, and provides call summaries and transcripts. \n\nBreezy includes features for both inbound and outbound calls, text messaging, and automated contact organization. The system automatically organizes and summarizes interactions for easy reference, allowing users to manage all customer relationships in one place. The platform handles communication tasks while maintaining detailed records of all interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d049709e-5f54-4ff7-a5b1-0967862d3782.webp","url":"https://www.capterra.com.au/software/1077061/Breezy","@type":"ListItem"},{"name":"Lucy","position":24,"description":"Lucy by Optigin is an AI-powered phone assistant software that handles business calls with precision. The system features fast response times, high communication accuracy, and constant availability for customer interactions. Lucy includes comprehensive capabilities such as outbound call automation, inbound support handling, appointment scheduling with calendar synchronization, intelligent routing based on conversation context, and customizable AI personality settings to match company culture. The software connects seamlessly to CRM systems and existing business processes while adapting to specific industry requirements including medical practices, car dealerships, hotels, and service businesses. Lucy streamlines communication processes by managing tasks like lead qualification, answering frequently asked questions, coordinating appointments, and directing calls to appropriate departments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/071201c9-086a-4d89-b482-6aa2852d0df6.jpeg","url":"https://www.capterra.com.au/software/1077159/Lucy","@type":"ListItem"},{"name":"VerbaCall","position":25,"description":"Verbacall is an AI-powered call management software that creates virtual call agents to handle business communications. The platform features 24/7 call answering capabilities, human-like AI voice interactions, call analytics tracking, and customizable knowledge bases for training AI assistants. Verbacall manages both inbound and outbound calls, schedules appointments, sends reminders, and follows up with leads automatically. The system includes a dashboard for call agent setup and performance monitoring. The software integrates with various business tools and provides detailed call reports. Verbacall offers multiple service tiers with different minute allocations and agent creation options to accommodate various business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18e6e62d-6096-4f64-aeab-2a61ce2f9ed2.jpeg","url":"https://www.capterra.com.au/software/1077204/VerbaCall","@type":"ListItem"}],"numberOfItems":25}
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