17 years helping Australian businesses
choose better software

VanillaSoft vs NobelBiz OMNI+

USD 100.00/month
USD 25.00

Overall

4.7 (154)

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
    (0)
  • Customer Service
    (0)
  • Value for Money
    (0)
Inside and remote sales teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.
Fully remote as well as physical contact centers needing modern software & carrier solutions. BPOs. Inbound/outbound support and sales.
9/10
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Call Recording
  • Campaign Management
  • Computer Telephony Integration
  • Lead Management
  • Monitoring
  • Queue Management
  • Reporting/Analytics
7/10
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Call Recording
  • Campaign Management
  • Computer Telephony Integration
  • Lead Management
  • Monitoring
  • Queue Management
  • Reporting/Analytics
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat