17 years helping Australian businesses
choose better software

Web Help Desk vs EcholoN

USD 753.00/one-time
USD 5,500.00/one-time

Overall

4.1 (122)

Overall

4.7 (35)
IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support
EcholoN -Made in Germany- provides a comprehensive yet simple solution for your service, support and customer service. The individual standard software tailored suit for Enterprise Service Management
10/10
  • API
  • Asset Tracking
  • Capacity Management
  • Contract/License Management
  • Dashboard
  • Email Management
  • Help Desk Management
  • Project Management
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Asset Tracking
  • Capacity Management
  • Contract/License Management
  • Dashboard
  • Email Management
  • Help Desk Management
  • Project Management
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat