17 years helping Australian businesses
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GoTo Connect vs babelforce
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Not provided by vendor
EUR 29.00/month
Overall
4.5 (666)Overall
Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.
Our customers integrate calls with others systems: CRM, Helpdesk/ticketing, BI/data warehouse, Internal systems. They want to self-manage automations without any large software projects.
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
