17 years helping Australian businesses
choose better software
Birdeye vs TeamSupport Messaging & Live Chat
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Not provided by vendor
USD 29.00/month
Birdeye is the leading AI-powered reputation and social media management platform for local brands.
TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.
- AI/Machine Learning
- Automated Responses
- Customisable Branding
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- AI/Machine Learning
- Automated Responses
- Customisable Branding
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
