17 years helping Australian businesses
choose better software
XM for Customer Experience vs Platform One
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 1,500.00/year
Not provided by vendor
Overall
4.6 (250)Overall
Businesses of all sizes and industries seeking to deliver unparalleled customer experiences at scale.
CX leaders in every industry looking for an all-in-one solution to fully manage the entire customer experience.
- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat