17 years helping Australian businesses
choose better software

CXone Mpower vs SS&C Blue Prism

USD 71.00/month
Not provided by vendor

Overall

4.2 (582)

Overall

4.4 (26)
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
Any company can start their digital transformation journey to become more competitive: from small to large global-corporations.
10/10
  • AI/Machine Learning
  • API
  • Activity Tracking
  • Customisable Branding
  • Email Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Template Management
  • Workflow Management
10/10
  • AI/Machine Learning
  • API
  • Activity Tracking
  • Customisable Branding
  • Email Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Template Management
  • Workflow Management
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat