Talkdesk vs CloudTalk

USD 85.00/month

USD 34.00/month

• Ease of Use

  4.7 (727)

• Features & Functionality

  4.4 (727)

• Customer Service

  4.6 (727)

• Value for Money

  4.5 (727)

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• Ease of Use

  4.5 (263)

• Features & Functionality

  4.3 (263)

• Customer Service

  4.3 (263)

• Value for Money

  4.2 (263)

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Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

• Auto-Dialer
• Blended Call Center
• Call Tagging
• Call Tracking
• Computer Telephony Integration
• Customizable Reports
• Lead Management
• Monitoring
• Real-Time Data
• Recording

See all features

• Auto-Dialer
• Blended Call Center
• Call Tagging
• Call Tracking
• Computer Telephony Integration
• Customizable Reports
• Lead Management
• Monitoring
• Real-Time Data
• Recording

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat