FocalScope vs HelpOnClick

USD 9.00/month

USD 7.20/month

• Ease of Use

  5.0 (28)

• Features & Functionality

  5.0 (28)

• Customer Service

  5.0 (28)

• Value for Money

  5.0 (28)

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• Ease of Use

  4.6 (12)

• Features & Functionality

  4.4 (12)

• Customer Service

  3.9 (12)

• Value for Money

  4.7 (12)

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SMEs to large enterprises looking for a powerful, user-friendly email ticket management and live chat solution based on Microsoft SQL. You decide if you prefer cloud or inhouse server solution.

HelpOnClick Live Chat is used by small and medium seized companies from all over the world. It is localized to over 20 languages, and it can be implemented into any website.

• API
• Canned Responses
• Chat/Messaging
• Customisable Branding
• Email Management
• Live Chat
• Screen Sharing
• Social Media Integration
• Surveys & Feedback
• Transfers/Routing

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• API
• Canned Responses
• Chat/Messaging
• Customisable Branding
• Email Management
• Live Chat
• Screen Sharing
• Social Media Integration
• Surveys & Feedback
• Transfers/Routing

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat